Privacy Policy

Dr David Norcross and the team at are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website:

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, date of birth, gender
  • Contact details (address, phone number, email)
  • Health and medical history (where relevant)
  • Appointment, enquiry, and communication details
  • Website usage data through cookies and analytics tools


2. How We Collect Your Information

Your personal information may be collected:

  • When you fill out an online form
  • During phone calls, emails, or in-person consultations
  • Through third-party referrals
  • Automatically via cookies when you visit our website


3. Why We Collect Your Information

We collect your information for the following purposes:

  • To provide dental and related health services
  • To manage bookings and patient communication
  • To respond to your enquiries
  • For administrative, billing, and record-keeping purposes
  • To improve website functionality and user experience


4. How We Store and Protect Your Information

Your information is stored securely in electronic and/or paper format. We take reasonable steps to:

  • Protect personal information from misuse, loss, or unauthorised access
  • Use encryption, secure servers, and firewalls where appropriate
  • Limit access to personal data to authorised staff only


5. Disclosure of Personal Information

We may disclose your personal information to:

  • Healthcare providers and specialists involved in your care
  • Administrative or IT service providers under confidentiality obligations
  • Health insurance providers (if applicable)
  • Where required by law or court order
  • We do not sell or rent your information to third parties.

6. Cookies and Website Analytics

Our Site uses cookies and third-party services like Google Analytics to collect non-personally identifiable information. This helps us analyse user behaviour and improve our services.

You may disable cookies through your browser settings.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if needed. To do so, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Dr David Norcross –
Email:
Phone:
Address:

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated “last revised” date.

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